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FAQ

Why is my jewelry tarnishing? 

Most precious metals will tarnish with wear. The best way to avoid tarnishing is to not wear your jewelry in the shower or while working out and keep it away from harsh chemicals.

How do I care for my jewelry?

Although most of our pieces from our collection are tarnish free and water reistant they will show less wear and tear if you remove your pieces when you shower, swim, sleep, or work out. Water, sweat, and sprays/perfumes can cause silver to tarnish quickly. If your necklace gets wet, it will not ruin it, but drying it as soon as possible is very helpful. Store each piece(s) in a cool/dry place and do your best to take care of it and it will last for many years to come

How do you make sure that your products are eco-conscious?

We make sure our products are eco-conscious by sourcing them from local artists or from manufacturers who have gone through the certification process required for the environmentally responsible label. We do this from the artists we partner with to the packaging of each product.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-7 business days to arrive but we can typically ship the next day after your order is placed.

It depends on where you are. Orders processed here will take 5-7 business days to arrive but we can typically ship the next day after your order is placed.

How do I know what size to buy?

Here's some more information on sizing in jewelry:

Ring Sizes:

  • General Range: Women's rings are often between sizes 3 and 9, while men's rings are usually between 8 and 14. 
  • Common Sizes: The most popular ring sizes for women are 6 and 7, while 9 is a common size for men. 
  • How Sizes Correspond to Diameters:

Measuring Your Ring Size:

  1. Wrap a strip of paper or string around your finger, snugly, but not too tight. Ensure it fits over the knuckle. 
  2. Mark where the paper/string overlaps. 
  3. Measure the length of the paper/string (or circumference) using a ruler in millimeters. 
  4. Consult a ring size chart or online converter to find your corresponding US ring size. 

Other Jewelry Sizing:

Here's some more information on sizing in jewelry:

Ring Sizes:

  • General Range: Women's rings are often between sizes 3 and 9, while men's rings are usually between 8 and 14. 
  • Common Sizes: The most popular ring sizes for women are 6 and 7, while 9 is a common size for men. 
  • How Sizes Correspond to Diameters:

Measuring Your Ring Size:

  1. Wrap a strip of paper or string around your finger, snugly, but not too tight. Ensure it fits over the knuckle. 
  2. Mark where the paper/string overlaps. 
  3. Measure the length of the paper/string (or circumference) using a ruler in millimeters. 
  4. Consult a ring size chart or online converter to find your corresponding US ring size. 

Other Jewelry Sizing:

  • Gauge:Gauge is used for things like studs and other types of jewelry with metal posts. A 20 gauge stud is a common size, measuring 0.8mm in diameter. 
  • Bracelet Sizes:Bracelet sizes are typically measured by circumference, with common sizes ranging from 6.5 to 8 inches. 
  • Necklace Lengths:Necklace lengths are usually measured in inches, with common lengths being 16, 18, 20, and 24 inches.

For shipping and return questions click here; https://urbaneboutique.com/policies/shipping-policy